Tag Archives: IVR
A new type of telemarketer, and how to stop them
If you’ve ever called a customer support line and had to talk to an automated system that recognizes some of the words you speak, you are talking to what’s known as an Interactive Voice Response (IVR) system. They’re unpleasant enough, regardless of how accommodating the recorded voice is, but now there is a new, insidious use of these systems: robocalls known as Outbound IVR (inbound is when *you* call *them*).
